How We Work

MotorPronto lets your team focus on the one thing that matters—closing deals and delighting customers.

Our Processes

What We Can Do - 7 Days A Week

  • Call Handling

    You get your own dedicated 0800 or local number — either as your main dealership number or a sales-specific line.

    No tech setup or app installs — we do everything for you.

    Every call is answered with your dealership’s name, not ours.

    Branded auto-receptionist (IVR) greets callers with a custom message. Example: “Thank you for calling ABC Motors. Press 1 for Sales, press 2 for Service.”

    Calls are routed to the right place — to you or your team directly, or to our live agents if you add that on.

    Voicemails are emailed to you instantly, so nothing’s missed.

  • Appointments + Test Drives

    We book appointments and test drives for you in your calendar, so everything’s scheduled and visible in one place.

  • Always On, No Downtime

    Employees take breaks, holidays and sick days—MotorPronto doesn’t.

    Our service is operational 7 days a week.

Your Motorpronto Dealer Portal

Command Centre

One shared platform. Full visibility. Zero miscommunication.

You oversee everything through your secure MotorPronto Portal – no chasing, no guesswork, just full visibility and first class communication.

  • Real-Time Oversight

    Monitor all the customer interactions we handle as they happen, ensuring you're always informed.​

  • Centralised Communication

    Add, update, or mark cars as sold in seconds, so we always know exactly what’s actually on the forecourt. No delays in communication.

  • Appointments + Test Drives

    Every test drive or appointment or is logged in your Motorpronto Portal calendar, so you’re always one step ahead without lifting a finger.

MotorPronto

Operational efficiency

MotorPronto streamlines the customer interaction process for dealerships by managing inbound sales from platforms like AutoTrader.
 
When a potential customer calls with an enquiry, we ensure a swift, professional response that aligns with your dealership’s tone and goals. 
 
Motorpronto captures the lead, qualifies their interest, and provides them with the information they need.
 
By taking this crucial first step off your hands, we free up your sales team to focus on converting warm leads into sales, ensuring no opportunity is missed.

Stress Free

Seamless integration

At MotorPronto, our onboarding process is designed to thoroughly understand your dealership’s unique qualities and operational nuances.

We learn about your inventory, sales goals, and communication style and how you typically engage with customers.

We also map out your key workflows to ensure our integration is seamless and that every customer interaction we manage feels like an extension of your dealership. This tailored approach ensures we deliver a service that not only fits but enhances your existing processes.

24/7

Operational transparency

MotorPronto prioritizes complete operational transparency, ensuring that dealerships remain fully informed and in control at all times.

Motorpronto gives designated dealership employees real-time access to all ongoing interactions, providing complete visibility and enabling your team to monitor lead engagement directly. 

Any questions?

Click the button below to fill out a contact form and we will contact you as soon as possible.