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How We Work

MotorPronto lets your team focus on the one thing that matters—closing deals and delighting customers.

Our Processes

What We Do For You

  • Email Enquiry Management

    We create and remotely manage a domain-based shared email inbox (e.g. sales@yourdealershipname.com) to handle all enquiries, and or customer follow ups from your website and online advertising platforms like AutoTrader and CarGurus. You and your team can be granted full access, allowing you to send and receive emails directly from this account.

    From then on, we can manage all incoming emails and delegate them as directed by you.

  • Call Handling

    We provide a dedicated sales line for your dealership. When a customer calls, they hear a branded greeting specific to your business before being connected to us.

    For example, if a customer calls "ABC Motors," they will hear: "Thank you for calling ABC Motors. Please hold while we connect you to a sales representative."

    Our system identifies which dealership the call is for, allowing us to answer on your behalf. Once connected, we handle the inquiry as your remote sales team, ensuring a seamless experience for the customer.

  • Instant Deployment

    No hiring, no training, no downtime. MotorPronto is plug-and-play.

    With MotorPronto, there's no need to recruit, train, or manage additional staff. We integrate into your dealership’s sales process. Our service operates like an extension of your team—ready to go immediately, without the costs or delays of hiring in-house employees.

  • Automatic Payments

    There’s no need to send us invoices or worry about payments – everything happens automatically, and you only pay us after you get paid.

MotorPronto

Operational efficiency

MotorPronto streamlines the customer interaction process for dealerships by managing initial online inquiries from platforms like AutoTrader.
 
When a potential customer sends a message through these platforms, we ensure a swift, professional response that aligns with your dealership’s tone and goals. 
 
Our system captures the lead, qualifies their interest, and provides them with the information they need—be it vehicle availability, financing options, or booking a test drive. By taking this crucial first step off your hands, we free up your sales team to focus on converting warm leads into sales, ensuring no opportunity is missed.

Stress Free

Seamless integration

At MotorPronto, our onboarding process is designed to thoroughly understand your dealership’s unique qualities and operational nuances.

We learn about your inventory, sales goals, and communication style and how you typically engage with customers.

We also map out your key workflows to ensure our integration is seamless and that every customer interaction we manage feels like an extension of your dealership. This tailored approach ensures we deliver a service that not only fits but enhances your existing processes.

24/7

Operational transparency

MotorPronto prioritizes complete operational transparency, ensuring that dealerships remain fully informed and in control.
 
All communications with customers are accessible to designated dealership employees through a shared mailbox, providing real-time visibility into ongoing interactions. This collaborative approach allows your team to monitor lead engagement and maintain alignment with your brand’s expectations.
 
Furthermore, our system is fully adaptable, allowing for dynamic alterations to workflows, messaging strategies, or operational processes at your discretion. Whether it’s refining response protocols or adjusting to new business priorities, MotorPronto is designed to evolve alongside your dealership, guaranteeing a service that remains both relevant and responsive.

Any questions?

Click the button below to fill out a contact form and we will contact you as soon as possible.